Communications software provider IMImobile PLC, has announced that it has conditionally agreed to acquire 3Cinteractive Corp (3C) a US, cloud-based mobile customer engagement platform company. This will see IMImobile acquiring complementary product capabilities and a new blue-chip customer base in North America.
3Cinteractive provides a number of mobile engagement products and services to enterprises, including mobile messaging, mobile coupons, mobile wallet, mobile web, and more. 3Cinteractive is also pioneer in the Rich Communications Services (RCS) Business Messaging market in North America, and the acquisition will see IMImobile establish a leadership position in deploying RCS Business Messaging solutions for large consumer-facing brands and enterprises globally.
According to industry analyst Mobilesquared, over 3.5 billion people will use RCS by 2023 and business spend will grow to more than $11.4 billion. For the past three years, 3Cinteractive has been working in close partnership with the GSMA and global mobile carriers to bring RCS to market and has deployed RCS with customers including Walgreens, Best Buy and Express.
IMImobile’s enterprise CPaaS (Communications Platform as a Service) cloud communications platform, IMIconnect, enables businesses to intelligently create, manage and automate end-to-end digital customer communications across multiple channels. Earlier this year, IMImobile announced the release of its unified RCS messaging API. Through the API and alongside IMIconnect’s low-code tools and visual workflow builder, enterprises can design, build and launch RCS messaging journeys at speed and scale.
“We are delighted to announce the acquisition of 3Cinteractive and look forward to bringing our technology platform and automation capabilities to more clients in North America and enhancing our RCS deployment capabilities globally.”
Jay Patel, Group Chief Executive of IMImobile
“We believe RCS is the next evolution of mobile messaging, enabling enterprises to deliver rich customer experiences to today’s digitally engaged consumers. IMImobile and 3Cinteractive share the same vision and core values, so we are excited to be joining the IMImobile Group to move faster and on a global scale to address this rapidly growing and exciting market.”
John Duffy, Founder and CEO at 3Cinteractive